Corona Virus Update in respect of Kennel / Cattery bookings
Imberpark’s policy is clear that all deposits paid to secure bookings are non-refundable and non-transferrable in all circumstances.
However we do appreciate we are all experiencing very uncertain and unprecedented times and want to help where we can. Therefore any booking made before 4th July 2020 will be honoured for transfer to bookings taken before 31st December 2021. This free deposit transfer is valid for one set of date changes only so please ensure your dates are correct at the time of rebooking to avoid additional administration fees. For any booking made after 5th July until further notice, we will transfer deposits to be used on bookings for stays up to 31st December 2021 however a £10 administration charge will be incurred.
We would like to thank all of our customers for their loyalty and continued custom.