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Easily accessible
to anyone flying
from Heathrow...
The purfect place
to board your cat...
Delivering a
high class service
for over 30 years
The purfect place
to board your cat...
Easily accessible
to anyone flying
from Heathrow...
Delivering a
high class service
for over 30 years

Wellbeing

Pet Hotel Hours

Monday to Saturday

9am to 5pm

Sundays & Public Holidays

Closed



Viewing
Mon - Sat 10.30am to 1.00pm
No viewing during busy periods and must be by appointment only

Licence Number: 18/00992/ANBORD

Our ultimate number one priority is the health, welfare and wellbeing of your beloved pet.

Security

Relax safe in the knowledge that our pet hotel is under 24-hour supervision and in addition the whole site is covered and monitored by CCTV cameras.

Exercise

Cats will have access to their own individual enclosed run which they have continual access to during the day. Each run is equipped with a scratching post for them to use at their leisure. For the more active and inquisitive cat, why not book one of our Excel cat aerobic stations. Each has an array of tunnels, hide out houses, ladders and toys enabling your cat to explore and express their natural characteristics. (extra charges apply, see tariff for details).

Meal times

Meal times are a pleasure at Imberpark. Our kitchen / food preparation area is run to the strictest of hygiene standards. Our large on-site pet store offers an extensive a la carte menu enabling us to fulfil the majority of feeding requirements. Meals are prepared on-site under the supervision of our own qualified dietician who ensures your cat's individual nutritional requirements are catered for.

For those who are on a veterinary prescribed diet, we ask owners to supply food ensuring there is enough to last the duration of your pet’s stay with us and full feeding instructions are provided.

Fresh drinking water is available and monitored at all times.

Medication / Health

Here at Imberpark we are able to administer prescribed medication as necessary. This may incur an extra charge depending on complexity and regularity. If following your telephone consultation and assessment your booking is accepted, you will be required to provide your medication to cover the duration of your pet’s stay with us along with full administration details. Any tablets must be counted into a pill box which we advise to do before your arrival or allow extra time to do so at check in. Please note, we do not hold excess medication and failure to provide the correct amounts for your pet’s stay will result in additional veterinary charges.

We hope your pet enjoys a happy and healthy stay with us but should they become unwell or require veterinary treatment whilst in our care, our 24-hour vet is on call and able to liase with your own veterinary surgeon should the need arise. Please note due to data protection / privacy laws you will be required to inform your veterinary surgeon of your intention to board your pet with us and authorise us to share / discuss your pet and their medical history. Without such authorisation, your vet may not be able to assist us in ensuring the appropriate level of care and treatment required.

We reserve the right to seek veterinary assistance as necessary and all costs will be borne by the owner. We strongly advise you to have the appropriate level of pet insurance in place. Please see our cat T&C’s for more details.

24hr Supervision

You can relax safe in the knowledge that the hotel is under 24hr supervision and the whole site is covered and monitored by CCTV cameras.

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Contact us

Contact Imberpark Boutique Pet Hotel to discuss your needs or if you have any questions regarding our care.

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